FAQs

• Do I have to be a member to order?

Yes, simply register as a member and you are all set.

• How do I sign up?

Simply register on the website providing us your email information, so we can send you your order receipts.

• How often are meals available?

A new menu is released approximately every 2 weeks. Sometimes due to holidays and schedules it may be longer in between.

• Where do I find the menu?

When the menu is released it will be posted on the website and the Facebook page.

• Do I have to order everything on the menu?

No, you only order the meals you would like. Multiples of any menu item may be ordered.

• Do I have to order every time to stay in the club?

No, once you are registered you will stay a member regardless of orders.

• Once I order how do I pay?

You can either pay online at the time of your order, or you may pay at the time of pick up, or delivery.

• How do I get my meals?

When you order the pickup times  will be posted. Delivery routes and times will also be posted.

• What do I do if I am not home on delivery day?

Contact Prairie Kitchen Club and arrangements can be made.

• How many people will a meal feed?

Each meal will feed 4-6 people.

• The meal contains an ingredient my family won’t or can’t eat, can I make a substitution?

Reasonable requests for substitutions or omitting an ingredient will be taken. Please contact Prairie Kitchen Club for such requests.

• How are the meals packaged?

Meals are packaged in 3 ways: Disposable 9×13 aluminum pans for oven ready meals, Freezer safe deli containers, or freezer Ziploc bags.

• How do I know how to prepare them.

All thawing and cooking instructions are on the meal labels.

• Are the meals already frozen?

No, you will pick up your meal ready for your fridge or your freezer.  There are a few items that are frozen before delivery, those items are identified on line.

• How long will the meals last once I pick them up?

Upon pick up or delivery the meals will need to be used within 5 days if kept in fridge, or within 3 months is placed in the freezer. Meals are labeled with the month and year they were prepared.